Partnering With Shaunn’s Dental Lab
All work sent to Shaunn’s Dental Lab must be accompanied with a complete work order detailing all necessary instructions for our technicians. This includes doctor and patient names, type of restoration, crown number(s), type of alloy desired, shade and requested return date. Most types of removable restoration can be completed in 8 or fewer business days, though some may take as many as 16 business days.
We know that ultimately the product we provide reflects on the dentists we work with. Therefore, we encourage open communication at all times as we work together to produce the best result for your patients.
Delivery & Shipping Procedure
Shaunn’s Dental Lab offers pick-up and delivery service throughout the Charlotte area, within a 45 mile radius from our Harrisburg, NC office. Two-day shipping is also available to those outside this area through FedEx at no extra charge, and labels can be provided. Pick-up and delivery services are available 9:00 a.m. to 4:00 p.m. Monday-Thursday, and 9:00 a.m. to 12:00 p.m. Friday.
Additionally, we happily provide technician office visits Monday-Thursday 9:00 a.m. to 4:00 p.m. to meet your needs for a base fee of $35.
Credit & Payment Policy
All doctors are extended credit. We ask that payment be remitted upon receipt of the monthly statement, which is mailed out the last working day of each month. Payments not received by the last day of the month will be considered delinquent and are subject to a late fee of 1.5% per month (18% per year). To assist you in keeping your records, each case will include an invoice when it is delivered. All invoices and payments will appear on your monthly statement.
We also offer the convenience of accepting your payment by Visa or MasterCard, payable by the 25th. However, we are unable to extend the discount when paid in this manner.